Current cost of living increases in fuel and energy prices are having a catastrophic effect on the lives of many older people. So much so, that sometimes even simple day-to-day tasks can lead to stress and anxiety over unforeseen costs.
Morwenna and Ivor first met in 1960 when they were both working at Swansea Copper Works; they have been together ever since. Ivor was a mechanical engineer and Morwenna a Comptometer Operator (an early mechanical calcalator).
The couple were having problems with their printers. Both were several years old, the cost of ink had increased dramatically so it was costing £100 per printer to replace a set of ink cartridges. And to make matters worse, both printers had started to develop faults.
Morwenna and Ivor wanted help from an expert, so they filled in the contact form on Action for Elders website and our Digital Support Specialist, Adrian Scott phoned to arrange a home visit.
After visiting them in their Swansea home, Adrian could see that both printers were beyond economic repair.
Morwenna explained to Adrian that they don’t print out many pages per month, but really rely on having a working printer for things that are very important in their daily lives; such as shopping lists, health forms and car insurance policies.