Contact Us

Need to speak to us?

If you have any questions or comments, our supporter care team is ready to help.

Supporter enquiries

If you would like to send a donation by post, discuss supporting our work, or update your mailing preferences, please use the details below.

• Email: info@actionforelders.org.uk
• Phone: Call us on 030 330 30132. We are open from 9am — 5.00pm, Monday to Friday.
• Post: Supporter Care Team, Action for Elders,Elfed House, Oak Tree Court, Mulberry Drive, Cardiff Gate, Cardiff CF23 8RS

We aim to respond to emails within two working days, letters within five working days, and to phone calls either on the day or the next working day if it’s made outside of working hours.

Please note that during busy periods, it might take us longer than usual to get back to you.

Change of address

If you want to let us know that you’ve changed address, you can update your details quickly and easily on our change of address page — or contact us using the details above.

Job enquiries

If your enquiry is about working or volunteering for Action for Elders, contact us at:

• Email: info@actionforelders.org.uk
• Website: Job vacancies

Accounts and trustee reports

If you have any questions about Action for Elders accounts or trustee reports or other questions about Action for Elders that are not answered on this website, please email info@actionforelders.org.uk

Media enquiries

If you have a press or media enquiry, please get in touch with a member of the media team.

Concerns regarding Action for Elders staff behaviour

If you have any questions or concerns relating to the behaviour of a member(s) of Action for Elders towards a vulnerable adult that has made you feel uncomfortable, then we would like to hear from you via our dedicated and confidential email safeguarding@actionforelders.org.uk, or by phone on 030 330 30132.