Old woman in wheelchair


We save the day on Christmas Day.

We are on call seven days a week, so when we received a request to help a 99 year old lady called Betty, we had to find a way to give her the Christmas she deserved.

We were hugely stretched in December with our programmes and support for older people, especially with the many difficulties and issues arising from the cost of living crisis; which is hitting the older community especially hard, so any help and support you could give would be welcome.

An urgent request

During the frantic Christmas period we received an urgent request from Janice, one of our Balanced Lives participants in Swansea. She was concerned about a 99 year old lady called Betty who was going to be alone over Christmas. Betty has family in London and the US, but they were all due to be abroad for the holiday period, so Betty was faced with spending Christmas alone, cooking for herself. It was a very worrying prospect for both Betty and Janice.

Friends and neighbours were away too, but Betty, who values her independence, was unable to cook properly for herself through disability. We worked around the clock to find somebody who could help us provide urgent assistance.

Heavy demand for services

We work tirelessly to help older people, despite having limited resources. In fact, we are inundated with requests from the older community. We try to help as many people as possible, but it is a constant struggle to meet the huge demand for our services, so we value donations, help and volunteers very highly.

Christmas solution found

After much searching, we finally found a workable solution. We managed to contact the Salvation Army, who, with no hesitation agreed to work with us to save the day, save Christmas Day in fact, for Betty.

The Salvation Army volunteered to deliver Christmas dinner to Betty at 1pm on Christmas Day with our help. Sometimes, it’s all about caring and teamwork. This was a wonderful example of working in partnership. Our thanks go to Swansea Citadel Salvation Army.

Balanced Lives Programmes

For details of all our Balanced Lives programmes and events:

We Need Your Help Too

Every Day we support people in similar situations to Betty. We need your help to reach even more with our people-focused, bespoke approach. Just £10 per month will make sure people like Betty are kept warm and well this winter with our Balanced Lives Warm Hubs.

Please donate now and help us to fight the cost of living crisis

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Winter Crisis Appeal

Your donations are helping us to set up Warm Hubs to provide older people with warmth, blankets, food and the chance to meet others.

Donate now and help others at this time of winter crisis

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Contact us

Email: info@actionforelders.org.uk

Phone: 030 330 30132

Post: Action for Elders, Elfed House, Oak Tree Court, Mulberry Drive, Cardiff Gate, Cardiff CF23 8RS

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Action For Elders is a company limited by guarantee registered in England and Wales under number 7698491 and registered as a Charity number 1145996
Action For Elders CIC Company No. 7604286 ©Copyright 2019 - 2023 Action for Elders
Registered office: Elfed House, Oak Tree Court, Mulberry Drive, Cardiff Gate, Cardiff CF23 8RS